Terms of Service

Service Overview

These Terms of Service are the standard service norms formulated by skin1004beststore.com for all platform users, covering all service links including website access, product browsing, order transaction, logistics distribution and after-sales rights protection. As a professional skincare e-commerce authorized reseller platform, we provide standardized, transparent and high-quality online shopping services for global users, and these terms are the basic criteria for both the platform and users to abide by in the service process.

Platform Service Responsibilities

skin1004beststore.com undertakes to provide users with authentic SKIN1004 skincare products, true product information, standardized transaction processes and perfect after-sales services. We strictly screen product sources, control product quality, and ensure that all centella-infused ampoules, serums, sun care and other products on sale meet safe and gentle skincare standards and cruelty-free requirements. We provide full-site free shipping, 6-12 days global unified delivery, 60-day free return and 5-10 days refund services to fully protect user shopping experience.

User Service Obligations

In the process of enjoying the platform's services, users shall abide by all platform rules and service terms, truthfully fill in personal information and receiving information, and conduct transactions in a standardized and honest manner. Users shall not use the platform's services to carry out illegal transactions, malicious rights protection, fraudulent consumption and other behaviors that damage the platform's legitimate rights and interests. Users shall properly keep order information and transaction records to cooperate with the platform's service verification and after-sales processing work.

Service Limitation & Exemption

The platform will try its best to ensure the stable operation of website services and uninterrupted shopping experience, but it is not liable for service abnormalities and losses caused by force majeure factors such as network failure, system maintenance, natural disasters and policy adjustments. For personal subjective reasons such as users' inappropriate product use, wrong purchase and personal skin adaptation problems, the platform will not bear corresponding service liability beyond the after-sales guarantee scope.

Service Consultation & Rights Protection

If users have any questions, suggestions or service disputes about the platform's shopping services, they can feedback through our dedicated email channels: support@skin1004beststore.com, press@skin1004beststore.com and wholesale@skin1004beststore.com. Our team will respond to user demands in a timely manner, mediate service disputes and properly solve user problems.

Term Revision & Effectiveness

skin1004beststore.com reserves the right to revise and improve these Terms of Service according to actual operation conditions and industry standard updates. The revised terms will be displayed on the skin1004beststore.com website in real time and take effect automatically. Continued use of the platform's services by users constitutes recognition of the latest service terms.

 

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